The audit doesn't invent advice. It asks structured questions and maps your answers onto four bodies of work that already survived contact with real markets.
01
Stage 1 — Visibility
Mental & Physical Availability — Byron Sharp
Growth comes from being easy to think of and easy to buy from, not from persuading a niche harder.
In the audit: The audit maps which category entry points you already own — the moments and triggers where buyers think of you — and which are still open. It then separates a mental availability problem (nobody thinks of you) from a physical one (they think of you but can't act).
02
Stage 2 — Shareability
STEPPS — Jonah Berger
Word of mouth is engineered, not lucky. Six drivers make something worth passing on: Social Currency, Triggers, Emotion, Public, Practical Value, Stories.
In the audit: Each driver is rated Strong, Weak or Absent for your business with a specific gap and fix, then the single highest-leverage gap is named so you fix one thing rather than six.
03
Stage 3 — Discovery
SPIN questioning — Neil Rackham
In complex sales, questions in the order Situation → Problem → Implication → Need-Payoff outperform pitching.
In the audit: The audit finds where you introduce your solution too early, then writes a four-question SPIN sequence in your own market's language.
04
Stage 3 — Discovery
Tactical Empathy — Chris Voss
People commit after they feel understood. Labels, mirrors and calibrated questions get there faster than argument.
In the audit: You get the single most applicable technique for your conversations, with an example line you can say on the next call.
Why the AI doesn't wander
The session follows a fixed three-stage sequence and can't skip ahead. Each stage has to produce specific outputs — ratings, gaps, entry points, a SPIN sequence — before the guide is assembled. That structure is what separates this from asking a chatbot for marketing advice.
These frameworks are the published work of their respective authors and are described here in our own words for educational purposes. Book, product and program names — including SPIN Selling — are trademarks of their respective owners. None of these authors, publishers or organizations endorses, sponsors or is affiliated with this tool.